Employer Training Cohort (ETC)

The Employee Training Cohort (ETC) program provides a forum for area companies to come together to share the cost of common training needs. Employers often have specific needs for workforce training that may either be cost prohibitive or unattainable due to the company’s limited number of participants. The ETC allows companies to make available open seats in a training course to other companies to assist in filling class minimum participant requirements or to assist in lowering the cost of training by increasing the number of class participants.

Training is typically provided in small-size class-settings, providing participants with individual attention to address their specific training goals. Classes are normally held in St. Clair County, Michigan.

Through this training collaboration, ETC is able to help the region’s companies:

  • Fill Class Seats Required (by filling with multiple companies needing similar training)
  • Share Training Costs
  • Develop Combined Training Opportunities at Various Locations
  • Utilize Different training resources

Antitrust Statement
The purpose of the Employee Training Cohort (ETC) program is to explore avenues of mutual interest and cooperation in employee training needs among St. Clair County businesses. In the course of all ETC activities, discussions among program participants involving pricing, sale terms, territories, production or other aspects of competition, must be avoided. In the event any company ever feels that the course of ETC activities is headed into such an area, participants should raise the issue immediately so that further discussion of such matters can be suspended pending receipt of advice satisfactory to the participants that the topics addressed do not give rise to antitrust problems.

No Poaching Agreement
Companies utilizing the ETC program agree in good faith not to proactively recruit one another’s employees. It is understood that all workers are entitled to the benefits of a competitive labor market; and while they may explore career opportunities within St. Clair County at any time, companies agree to a courtesy no-poaching agreement for participants of the ETC program.

Training and Resource Partners:


Course Title

Course Descripton

Course Information

Contact Person 

Implicit Bias: Reducing Racial Disparities through Understanding

Diversity and acceptance has taken on a new importance in the world today. Participants of this training will be able to use strategies for removing barriers and stereotypes on a personal level, in their communities and in their workplace. To effectively support diversity in our daily lives, we must understand and confront our own unconscious biases.

This workshop will help participants define and understand implicit and explicit bias and how to overcome these biases to help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Learning Objectives:

• Understand the definition, terms and history of implicit/explicit bias
• Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
• Enact strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social ommunity
• Understand the scientific research on unconscious bias and its negative influence in the workplace and in society.
• Commit to taking at least one action to mitigate the influence of unconscious bias and ways to hold oneself and others accountable.
• Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
• Identify ways to encourage diversity and prevent and discourage discrimination
• Understand and respond to personal complaints and develop a support system to manage the resolution process

Complete course information is available at https://www.facebook.com/events/358426475326423

October 7, 2020

ONLINE LIVE from 10:00 am to 12:00 noon

Cost of the course is $22

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

Crisis Management in the Workplace - ONLINE LIVE

A crisis can have a significant impact on the people involved and on the organization's performance, reputation, and company morale. It is important to communicate and respond effectively to minimize negative consequences. Crisis Management is the process by which an organization deals with major unpredictable events that threaten to harm the organization, its stakeholders, and/or the general public. Three elements are common to most definitions of crisis: (a) a threat to the organization, (2) the element of surprise, and (3) a short decision time.

Preparing for a crisis through the creation and commitment of an ongoing health and wellness program that includes a crisis communication plan can help minimize negative reactions and fallout. This training will help participants understand crisis dynamics, recognition and management strategies with distressed individuals and groups, and related healthy coping strategies.

Learning Objectives:

• Understand the framework and impact of crisis and trauma in the Workplace
• List the elements of an ideal workplace wellness program
• Identify group dynamics of trauma/stress
• Enhance decision-making skills during times of higher stress or crisis.
• Improve professional and personal crisis management skills.
• Build expertise: Understand and respond to distressed individuals more effectively and problem solve.
• Recognize key community resources and how to access them.
• Personal care!!

Complete course information is available at https://www.facebook.com/events/655114232092398.

October 9, 2020

ONLINE LIVE from 9:00 am to 11:00 am

Cost of the course is $22

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

Introduction to Allen-Bradley PLC

Written and performance assessments for an entry level position as a controls technician in manufacturing. The assessment exams allow the candidate to demonstrate their knowledge and hands-on skill in: Recognizing input and output devices, data types, safety practices, connecting to a PLC, navigating Studio 5000, FactoryTalk, and RSLinx softwares, navigating and reading ladder logic, hardware and software debugging, and troubleshooting a controlled system.

Course Dates : 10/12/2020-10/16/2020, 11/16/2020-11/20/2020, 12/07/2020-12/11/2020

Time: 9:00 am-5:00 pm

Location: 131 Ash Drive Smiths Creek, MI 48074

Cost: 1-5 Students $7,500.00,  6-10 Students $12,500.00

Great Lakes Robotics
Dalton Schlitters at (989) 280-1099 or dschlitters@greatlakesrobot.com

Returning to Work During a Crisis: Lessons Learned & Application - ONLINE LIVE

This course presents research-driven processes and steps that have been proven effective for organizations resuming operations after a business disruption due to traumatic events. The instructor will cover in detail how to re-open or resume operations in the “new normal.” Through presentation, discussion, and small group exercises, this training provides a defined ‘person-centered’ approach for how to bring back staff safely and efficiently. The processes discussed can be applied to any industry and any size organization.

Learning Objectives;

• Understand the impact of trauma in the workplace
• Create a best-practice strategy for coping with the current pandemic and other crises in the workplace
• Understand the legal and practical issues in a crisis
• Respond effectively and legally as a management team
• Utilize existing state and federal resources to manage crisis situations, e.g. know what is available and how to use those services
• How to navigate working with a remote workforce during a crisis

Complete course information can be viewed at https://www.facebook.com/events/3234116030037028/

October 30, 2020

ONLINE LIVE from 9:00 am to 11:00 am

Cost of this course is $22

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

How to Identify and Manage Trauma: Best Practices for Workplace - ONLINE LIVE

This training is designed to present the basic elements of a crisis intervention model in the workplace. This course prepares participants to understand a wide range of crisis intervention services including pre- and post-incident crisis education, significant other support services, on-scene support services, crisis intervention for individuals, demobilizations after large-scale traumatic incidents, small group de-fusings and group interventions known as Critical Incident Stress Debriefing (CISD).

This training specifically prepares participants to understand several of these interventions. The need for appropriate follow-up services and referrals when necessary is also described. Considerable evidence gathered to date strongly supports the multi-component crisis intervention strategy, which is discussed in this presentation.

Learning Objectives:

• A review of the causes and effects of stress and trauma
• Some cues to identify stress and tools to manage it
• An overview of critical incident stress, crisis management, and critical incident stress management (CISM)
• An orientation to the CISM program
• Basic elements for how and when to use CISM in the workplace

Complete course information can be viewed at https://www.facebook.com/events/1807404569411626/.

November 6, 2020

ONLINE LIVE from 9:00 am to 11:00 am

Cost of this course is $22

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

Workplace Harassment and Cultural Sensitivity - ONLINE LIVE

Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace may be more than an offense against an individual. It can be a crime committed against the law, which is why this topic has become very important for every organization. This course will help give participants the tools necessary to recognize harassment in the workplace as well as understand your rights and responsibilities under the law, with regard to safety in the workplace. Through this course, your participants will recognize that it is necessary for everyone to help create programs that teach employees to identify harassment and exercise anti-harassment policies.

Complete course information can be viewed at https://www.nctscorporation.com/scheduled-training-free-cost-share/workplace-harassment-and-cultural-sensitivity-online-live-nov.

November 12, 2020

ONLINE LIVE from 1:00 pm to 5:00 pm

$55 per seat (includes materials)

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

Human Trafficking: Signs, Myths and Trends - ONLINE LIVE

This training is designed to help participants gain a better understanding of contemporary human trafficking and modern-day slavery. Attendees will learn important terminology, the different types of human trafficking that exist, and an understanding of the scope of the problem, both domestically and globally. Also covered will be the physical, emotional, psychological, and trauma experienced by victims of human trafficking and the methods used to recruit and control them. Participants will learn the signs of potential human trafficking behaviors, basic assessment strategies and tools, and the roles that entities such as government, the media, public-facing employees, and culture play in this complex and serious issue.

Learning Objectives:

1. Understand the scope and magnitude of human trafficking, both domestically and internationally.
2. Recognize and articulate the various forms of human trafficking and modern-day slavery that exist.
3. Understand trafficking from the perspective of the victim and the multiple needs of survivors.
4. Learn key terminology associated with human trafficking.
5. Recognize the roles that various disciplines/professionals have to play in anti-trafficking efforts.
6. Gain knowledge of basic assessment tools to recognize the characteristic of human trafficking.

Complete course information can be viewed at https://www.facebook.com/events/3238709109531653/

November 13, 2020

ONLINE LIVE from 9:00 am to 11:00 am

The cost of this training is $22

NCTS Corporation
Shannon Cruickshank at (810) 650-5700 or shannonc@nctscorp.net

Supervisor Leadership

Do you have an employee with leadership potential or a newly promoted supervisor/foreman and want to give him or her practical management training? This is the class. Each class section will contain key aspects of effective leadership, equipping participants with the knowledge and skills to thrive in today's manufacturing management environment. Among others, participants will learn how to:

  • Identify different leadership styles

  • Identify different behavioral characteristics and determine the best method of relating to each type

  • Identify communication barriers and techniques to enhance communication in all directions

  • Identify how to manage and maximize available time and decrease non-productive activities

  • Apply different factors in delegation in a manner that will provide an environment for compliance

  • Identify components of effective meetings and apply them, resulting in meetings that are more productive

  • Identify what causes conflict and how to mitigate and prevent escalation of conflict

December 10, 11, 17, 18, 2020

Four 8 hour sessions

Michigan Manufacturing Technology Center (MMTC)
Matt Shoffner at (989) 948-4086 or mcshoffn@svsu.edu

Problem Solving

This one-day interactive course will equip participants with the knowledge and skills needed to take a problem through a process involving tools such as 5-Whys, Brainstorming, Fishbone Diagrams, and various others. This training will orient participants to the problem-solving basics and G8-D reporting methods. Discussions and exercises involving problem-solving tools are part of this seminar. 

The following topics are reviewed: 

  • PDCA cycle 
  • Forming teams, team problem solving works better 
  • Brainstorming overview, brainstorming exercise 
  • Affinity 
  • The 5-Why methodology overview 
  • Teams formed, each team selects a problem from a list of 10 problems 
  • Each team takes their selected problem through 4 problem-solving tools including 
    • Brainstorming 
    • Affinity Process 
    • Fishbone  (Cause & Effect) 
    • 3 legged 5-why 
  • Scatter Diagram overview, Scatter Diagram exercise involving analysis of automobile values, continuation of this same study using added data exercise more problem-solving tools: 
    • Flowcharting and flowchart exercise 
    • Pareto charting 
    • Frequency histograms 
    • Run charts 
    • Interpreting run charts and X-bar R control charts 


February 11, 2021

8 hours

Michigan Manufacturing Technology Center (MMTC)
Matt Shoffner at (989) 948-4086 or mcshoffn@svsu.edu

Lean Office Champion

Apply Lean principles, beyond the manufacturing floor, right to your front door. Offices typically contain the most opportunities for process improvement, if the team knows how to identify and eliminate waste. Typically 70% of labor costs are attributed to above-the-shop-flow activities (overhead) including support operations such as quoting, accounting, sales and engineering. Lean Office Champion training offers a comprehensive hands-on approach to teach team leaders how to identify opportunities for improvement through waste reduction for non-manufacturing environments.

Apply Lean system elements with Michigan Manufacturing Technology Center's creative learning environments via process mapping, "real world" simulations, classroom discussion, interactive exercises and visual presentations.

April 27, 28, 29, 2021

Three 8 hour sessions

Michigan Manufacturing Technology Center (MMTC)
Matt Shoffner at (989) 948-4086 or mcshoffn@svsu.edu


Potential Courses Made Available to SCC Employers based on demand:

Course Title

Course Descripton

Course Information

Contact Person 

Lean Fundamentals

Understanding Lean Principles and Techniques demonstrates how lean can be applied to an organization to maximize customer value, minimize waste, and reduce costs through workplace organization and visual controls, cellular manufacturing, quality at the source and pull scheduling. This 3-round, lean factory set-up simulation gives participants an understanding of how Lean principles, when effectively applied, can positively impact their company. Learn how to transform a traditional manufacturer into a Lean producer by focusing on material and information flow resulting in lead-time reductions.

  • The basic principles and objectives of Lean manufacturing

  • How continuous improvement must be constantly reinforced

  • Identify and eliminate waste to improved processes

  • How a Lean approach can help companies improve in many areas of manufacturing including:

    • Reducing manufacturing lead-times

    • Improving on-time shipments

    • Reduce inventories

    • Improve quality

    • Increase labor productivity

    • Reduce floor space requirements

8 hour day for full training or a 3-hour version is available without the factory simulation

This course can be held at client's location

Please contact Matt Shoffner at MMTC to express your interest in this course

Michigan Manufacturing Technology Center (MMTC)
Matt Shoffner at (989) 948-4086 or mcshoffn@SVSU.edu

Lean Manufacturing Champion

Developing internal Lean Manufacturing Champions helps organizations successfully implement proven techniques for eliminating waste. Using a competency-based and hands-on approaches, The Center's Lean Manufacturing Champion provides team leaders the knowledge and skills to apply Lean Solutions within their own operations, resulting in reductions in the time and cost to execute business processes.

This training is a foundational piece of any Lean strategy. Any person who will be responsible for implementing or leading during Lean implementation should attend this course.

5 days, preferable 3 days on one week and 2 days on another week

This course can be held at client's location

Please contact Matt Shoffner at MMTC to express your interest in this course

Michigan Manufacturing Technology Center (MMTC)
Matt Shoffner at (989) 948-4086 or mcshoffn@SVSU.net

Blueprint Reading 


One-day interactive course will help equip participants with the skills need to read and interpret 2D prints (engineered drawings).  Participants begin to recognize forms and lines, cut away drawings, drawing conventions and features and dimensions. The issue of tolerancing is addressed with a short overview of statistical basics such as normal distribution and process capability. Pre-tests help participants evaluate current skills and the post-test indicates realized gains from the day's interactive exercise. 

MMTC is looking to bring this training program to St. Clair County if there is enough interest.  Please contact Matt Shoffner at MMTC to express your interest in this program. 


Michigan Manufacturing Technology Center 
Matt Shoffner at (989) 948-4086 or mcshoffn@SVSU.edu




Special Offer from MMTC

Course Title

Course Descripton

Course Information

Contact Person 

Workforce Engagement Survey

You can't fix your car without first diagnosing the problem. The same can be said for your workforce's engagement. This survey targets four (4) areas of a culture that are critical to improving employee engagement: Cognitive (their perceptions of work), Emotional (feeling about work), Behavioral (behaviors at work), and Change Readiness (willing to follow leadership). 

All survey results are then benchmarked to our state-wide database to identify gaps. These gaps are then paired with recommendations to improve those areas with employees. 

Available from MMTC. Please contact Matt Shoffner for additional information

Michigan Manufacturing Technology Center (MMTC) 
Matt Shoffner at (989) 948-4086 or mcshoffn@SVSU.edu


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